Testimonials and Who Needs Them?
December 19th, 2009
It is the testimonials on your website or blog that will reinforce that you have a great product or how dependable the services that you provide are. Those who are offended are often loud and effective in spreading the story of how they were offended. Those who have good experiences with a company often quietly become loyal customers and will talk of their good experience only when asked. The satisfied customers don’t want to be references and bothered by being put on list to be contacted by potential customers.
Customer Support and Internet Marketing
September 3rd, 2009
Customer support is a plus with any company that you do business with. When you are doing Internet business, knowledgeable customer service is even more important. When doing Internet business there is often no face-to-face contact with those who you do business with. Sometimes there may be a face to put with the name because you have seen a photo, but often times that is not the case.
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