February 3rd, 2010
The Internet has made face-to-face meetings obsolete. There are web cams that are used, especially by big businesses, but most transactions made by the average person in the world of online shopping are impersonal or worse yet, the face that is associated with the transaction is a random photo stolen from the Internet. So how can a business owner or manager stand out and make the transaction seem personal when doing business online? Personalizing the contact with customers can do it. There are a number of ways to personalize online contact with customers.
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